Some Basic Information
Packages—if all items are in stock—usually leave our Western Massachusetts warehouse within 1 - 4 business days. However, if one of your items is currently on Short Delay/Reprinting that means it is currently in production, it may take up to three weeks to ship, but usually much quicker. If you need something for a specific time/event, or would like to split your order, please submit a Support Ticket and we'll see what we can do.
We also don't require delivery signatures unless you specifically request it.
If You Are in the US
We currently ship things a couple of different ways.
If You Are... Elsewhere
We ship things internationally using DHL eCommerce!
Packages ship in 1-4 business days if not indicated Short Delay. You will be responsible for import taxes, customs, VAT, and other country-specific fees upon receipt of your package.
We offer DHL Parcel eCommerce shipping options. They're priced according to speed and tracking accuracy.
- DHL First Class: 220 Countries, Final Delivery scan to most countries, 3-21 days.
- DHL Priority: 220 Countries, Much Better Tracking*, 14 average transit days.
Please note that we cannot mark packages as "Gifts" to help you evade customs, as that's international mail fraud and they'll throw us in jail which is pointless in a way since no jail can hold us. It is however very inconvenient.
Still have a question about shipping? We have a whole bunch of FAQs about specific things that you should go check out.